Parts below are for the "BBCC-X20" model only. Parts are no longer available for the "V20" or "S15" models. Note that the BBCC-X20 requires two paddles, so if you wish to replace both of yours, you will need to enter a "2" in the quantity box before hitting the Buy Button for that item.

Replacement Pan for X20: $58.95 Qty: FREE FedEx SHIPPING if order total is over $99*. ($7.95 flat-rate shipping under $99)         Click for Info/Help

Replacement Paddle for X20, Single: $6.89 Qty: FREE FedEx SHIPPING if order total is over $99*. ($7.95 flat-rate shipping under $99)         Click for Info/Help

Order Online or by Phone: 1-800-321-1073 (Allow 12 rings) Phone hours    Or see: Mail or Fax Orders

Please Note: Small-parts orders may, at PHG's discretion, be shipped by U.S. Priority Mail, and the standard flat-rate shipping/handling of $7.95 will apply if order total is below $99, regardless of method of shipping. Transit time for U.S. Priority Mail shipments is 2-3 days or less. (Click for explanation of flat-rate S/H policy.) If your total order is under $99, you might want to get above that "free shipping" threshhold with quality Baking Supplies, some helpful Cooks Tools... or see the exciting cookbooks on whole grain, gluten-free and conventional cooking & baking, in our Cookbooks Section!

For other Zojirushi parts not listed here, please call Zojirushi at 800-733-6270. (They're in the Pacific Time Zone)

For a printable manual for your X20, in PDF form (Adobe Acrobat required) click here for X20 manual.